Individual & Consumer Claims

Individual & Consumer Claims

Our philosophy is simple - People First

Individual & Consumer Claims Services

An individual may sue for numerous reasons. Some of the most common reasons to bring forth a Plaintiff's Claim in the Small Claims Court are property damage, breach of contract, real estate and renovation disputes, personal injury, etc.


A Consumer is an individual who purchases goods and services from a business for personal use. The Consumer Protection Act ("CPA") has been introduced to protect Consumers from unfair and deceptive business practices.  A consumer may sue for misrepresentation, undisclosed or hidden fees and false undertakings.

It is important to keep in mind, an individual acting on behalf of a business is not a Consumer, regardless of any personal guarantees.


Whether you're suing as an individual or consumer, we're here to assist you every step of the way.




Our Individual & Consumer Claim Services :

  • Consultation and file review
  • Settlement negotiations
  • Document preparation

  • Court attendance
  • Defendant and defence representation
Book a Free Consultation

Why you should choose ExpressLex Consumer Claim services?

Experienced

We promise commitment, undivided attention and most importantly experience and expertise.

Timely

At ExpressLex, we provide immediate assistance in a timely and cost efficient manner. We prioritize our clients to ensure there are no delays or unnecessary costs to our client.

Professional

We believe in integrity, respect and upholding professional conduct. We are experts in Small Claims Court forms, procedures and decorum.

"It takes strategy to present a great Defence"

Have You Been Served With A Plaintiff's Claim?

If you have been served with a Small Claims Court Plaintiff's Claim, you have 20 days to serve and file your Defence.


 We encourage parties to negotiate settlement when reasonable. A settlement can save you time, effort and legal expenses. Our skilled negotiators will make every effort to ensure we obtain the most favourable settlement for our clients.


Often, your success is dependent on how your case is presented both in writing and through court attendance. A party may have a valid Defence; however, if it is not presented before the Courts effectively, it may have negative consequences against you. Our legal professionals are strategic and experts at drafting legal pleadings. We are here to support you every step of the way.


Contact us

We Offer

  1. Request a free consultation by filling out a short consultation form

2. Our dedicated professional team will contact you right away

3. We begin working on your case and start your claim process 

What Our Clients Have To Say

Our philosophy is simple - People First


 We believe in consumer rights and that all individuals should be confident when purchasing goods or services from a business. Exercising your rights under the CPA can be a powerful tool to stop businesses from engaging in unfair business practices.

Law Society of Ontario


At Expresslex, we are licensed and in good standing with the Law Society of Ontario ("LSO"). Ontario Paralegals are governed by the Paralegal Rules of Conduct set out by the LSO. At ExpressLex, we believe in integrity, respect and upholding professional conduct.

Errors and Omissions Insurance


Errors and Omissions insurance provides added protection for both our clients and our business. At ExpressLex, we're insured with E&O insurance.

Frequently Asked Questions


  • Should I hire a Paralegal?

    A party may represent themselves in Small Claims Court. 


    Things to keep in mind:

    What are the court rules and procedures?

    What are the applicable legislations?

    Are there any supporting case laws to assist you with your case?


    If you wish to represent yourself, you may hire us on a consultation basis only.


  • Can I hire ExpressLex for consultation only?

    You can hire us for consulation only to better understand your case and the legal process. 

  • Is the first consultation free?

    We offer a free 30 minute assessment of your case. 


    During your free consultation, we will review your case and provide you with steps on how to move forward as well as estimated costs. We do not provide legal advice during our free consultation.


    A Paralegal client relationship does not exist unless ExpressLex has provided written confirmation that such relationship exists. 


Litigation Experts At Your Fingertips

Our Practice Areas →

Expert & Professional Paralegal Services

  • Free Consultation

    During your free consultation, we will review your case and provide you with steps on how to move forward as well as estimated costs.


    We do not provide legal advice during our free consultation.


    A Paralegal client relationship does not exist unless ExpressLex has provided written confirmation that such relationship exists.


  • Personalized Attention

    We personalize our services to meet your unique legal needs. 

    You will receive our full undivided attention throughout your entire case.


  • Best Possible Outcome

    We put our client's interest and needs first in order to achieve the best possible outcome.

  • Excellent Customer Service

    We take great pride in customer service excellence.

    We believe in respect and integrity and our customer service reflects our beliefs.


Request a Free Consultation

Business Claims Form

ExpressLex Customers

We help clients in a variety of industries

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